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Shipping & Returns

Shipping

Ordering an item from Reliant Fuel Systems? We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the shipping option you choose. For all in-stock items, our turn-around time is usually 1 business day. That is, we ship Monday through Friday, excepting holidays.

If you are ordering an item and need it shipped UPS Next Day Air, your order must be in by 2:00 pm Pacific Time. At 2:00 PM each day, we check if there are any Next Day Air items that have come in, and if so we get those out that day. If your order is placed after 2:00 PM, it will be processed and gotten out the next business day. Note that if it's a Friday, that means your order will not go out until the following Monday.

We strongly recommend that you use US Postal Service Priority Mail for small, light-weight packages such as EFIE purchases. The cost of this service is about 40% of the UPS ground cost, and a much smaller fraction of the UPS expedited services. Despite this your product will arrive in 2-3 business days anywhere in the US. Shipments abroad are similar, in that the cost is much less.

Please also note that the shipping rates we use are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns

You may return new, unused items sold and fulfilled by Reliant Fuel Systems within 60 days of purchase for a full refund. Items that have been used, altered, and are not in a condition to be re-sold, do not qualify for a refund. If you need to return an item, please contact us at support@reliantfuelsystems.com. We always do our best to give you good service, including returns. We will work with you to make sure you get the best possible service we can provide.

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